Dorset Council’s Risk Strategy outlines its overarching approach to risk management. It is comprised of two key components:
- Risk Management Policy Statement: this statement defines the Council’s overall approach to managing risk. It sets out the objectives of risk management and explains how it supports the achievement of Dorset Council’s strategic aims
- Risk Appetite Statement: this statement provides a high-level strategic direction on the amount of risk the Council is willing to accept in pursuit of its objectives. It defines the optimal level of risk and establishes the guiding principles for operational teams when making decisions
- The following pages provide detailed information on both the Risk Management Policy Statement and the Risk Appetite Statement, both of which are kept under regular review to ensure they are appropriate.
Risk Management Policy Statement
Dorset Council is committed to managing risk across all levels of the organisation, adopting a proportionate approach to identifying, analysing, evaluating, and treating risks. This approach underpins the achievement of our strategic objectives and strengthens the quality and resilience of the services we deliver to our communities.
We foster a culture that prioritises accountability over blame, ensuring that risks are actively managed rather than avoided.
Our Risk and Performance Architecture reflects Dorset Council’s commitment to being a risk-informed organisation, where decisions are guided by a balanced understanding of risk, and where it is recognised that not all risks can be controlled to the same extent.
This policy statement forms part of our Risk Management Strategy with the following subset of objectives:
- ensure compliance with legal, regulatory and statutory obligations
- provide assurance that risk management activities are proportionate, aligned with our enterprise, comprehensive in scope, embedded in organisational processes, and responsive to emerging challenges
- deliver relevant, risk-based information to support effective decision-making
- enable the efficient and effective delivery of our strategic, tactical, operational and compliance goal
Risk Appetite
Our risk appetite statement provides a high-level strategic direction on the amount of risk the Council is willing to accept in the pursuit of its objectives. It has been developed using our Risk Appetite Framework which is informed by the Orange Book, a recognised risk management standard for the public sector.
The statement reflects the outcomes of consultation with Senior Leadership Team and Cabinet and has been formally approved by the Leader of the Council under delegated authority.
The following sections outlines our risk appetite statement, as adopted on 21 August 2025, followed by an overview of the Risk Appetite Framework that underpins its development.
Once adopted, the risk appetite will be actively monitored to ensure it remains appropriate. It will be reviewed by each new administration, to maintain alignment with the Council’s strategic priorities and governance arrangements.
Risk Appetite Statement
Dorset Council is committed to building a secure, resilient, and forward-looking organisation, where risk is not only managed but also embraced as a catalyst for innovation and improvement. We are shaping a future where thoughtfully considered opportunities for change drive better outcomes for our communities, services and workforce.
We maintain strong safeguards to protect our people, property, assets and information, from harm or unauthorised use.
We accept that some financial uncertainty may be necessary to unlock significant improvements in service delivery and operate within a robust legal and regulatory framework, preparing for a future where adaptability and resilience are key to success.
Our open approach to commercial and procurement activity demonstrates a willingness to pursue innovation, with some non-critical decisions being made via devolved authority. We actively promote the legitimate transparency, openness, and information sharing to support effective decision-making and collaboration in providing better services to our communities. Our Operational stance empowers local managers to make non-critical decisions and encourages evidence-based experimentation, fostering a culture of responsible innovation.
Our people policies provide a strong and stable foundation, while remaining open to flexible, people-centred approaches that foster innovation, adaptability, and growth. We are committed to investing in our workforce, developing a diverse range of skills to meet evolving needs and challenges. We ensure that all projects and programmes display demonstrable benefits, so that every initiative actively contributes to building a thriving, future-ready council.
In property and asset management, we are exploring diverse, adaptive solutions to meet evolving organisational needs in delivering services to our communities. We are eager to develop new models, partnerships, and technologies that can enhance our impact and outcomes for communities.
We are preparing for the future with a clear focus on resilience, adaptability and continuous improvement. By taking a thoughtful and balanced approach to risk, and aligning our efforts with long-term priorities, we aim to build a council that is responsive to change and committed to delivering the best outcomes for our communities.”
Risk Appetite Framework
Our Risk Appetite Framework outlines the agreed risk appetite levels for each Principal Risk, following consultation with Cabinet and Senior Leadership Team. These determinations directly inform the overarching Risk Appetite Statement and establish the context for risk-taking across defined parameters. The Framework, along with the corresponding appetite selections, is presented on the following pages, with the highlighted cells representing the risk appetite level.
Risk Appetite Level Definitions
The below provides a summary of Dorset Council's Risk Appetite Levels for each Principal Risk.
Commercial
Averse (1): Dorset Council has a strong preference for engaging in tested and established commercial agreements with close management controls and oversight.
Minimal (2): Dorset Council accepts low-scale commercial/procurement activity via devolved authority, with medium and high-level activity validated by senior management.
Cautious (3): Dorset Council tends to stick to the status quo. Commercial innovations are avoided unless necessary, with decisions generally held by senior management.
Open (4): Dorset Council has a willingness to pursue innovation, which has previously showed benefit. Its non-critical decisions may be devolved to local managers.
Eager (5): Dorset Council has a desire to innovate and break the mould. Commercial initiatives are pursued in improving services with high levels of devolved authority to increase business agility.
Data and Information Management
Averse (1): Dorset Council‘s data and information are secured through strict access controls and extensive monitoring.
Minimal (2): Dorset Council ensures minimal distribution of data and information to reduce risks and damages because of disclosure.
Cautious (3): Dorset Council’s data is distributed cautiously, and only when required to maintain operational effectiveness.
Open (4): Dorset Council accepts that openness and information sharing is needed for effective operations in a controlled environment.
Eager (5): Dorset Council’s data and information is subject to minimal controls. Its data is open and easily accessible in the pursuit of operational effectiveness.
Finance
Averse (1): Dorset Council safeguards its financial resources as a priority and avoids any activities that could lead to financial loss or impact.
Minimal (2): Dorset Council considers financial impacts and risk are only acceptable when related to the essential delivery of services.
Cautious (3): Dorset Council’s financial decisions accept some uncertainty related to loss or impact, only if they yield upside opportunities in service delivery.
Open (4): Dorset Council is willing to invest and take on higher financial risks to support the business where they have been appropriately managed with controls.
Eager (5): Dorset Council seeks to invest for the best possible benefit in opportunities, acknowledging that there may be significant financial loss or impact.
Legal
Averse (1): Dorset Council avoids areas that could be potentially challenged legally, even if the chances of winning any case are high.
Minimal (2): Dorset Council operates on a basis that ensures it would be successful in any legal challenge.
Cautious (3): Dorset Council takes decisions where it must be reasonably certain that it would be able to win any legal challenge.
Open (4): Dorset Council takes tough decisions and accepts that any legal challenge is likely to be difficult, but the potential benefits outweigh the downsides.
Eager (5): Dorset Council accepts the possibility of losing any legal case is high, but the potential benefits that could be realised in the event of success are exceptional.
Operations
Averse (1): Dorset Council adopts a “tried and tested” approach to operational delivery, with close management control.
Minimal (2): Dorset Council pursues innovations only in the instance that it is deemed essential for operational delivery and validated by senior management.
Cautious (3): Dorset Council tends to stick to the status quo. Operational innovations are carefully selected where necessary, and decisions are generally held by senior management.
Open (4): Dorset Council pursues innovation that has evidence of previous benefits. There is a willingness to innovate and responsibility for non-critical decisions may be devolved to local managers.
Eager (5): Dorset Council seeks innovative approaches to operational delivery by constantly challenging current practices. This is supported by high levels of devolved authority.
People
Averse (1): Dorset Council maintains close management control, with little devolved authority. There is limited flexibility in working practices and development of staff is limited to “essential” services only.
Minimal (2): Dorset Council’s Senior Leadership hold decision-making authority. The organisation adopts strict recruitment and retention strategies to minimise disruption and development is limited to being role specific.
Cautious (3): Dorset Council’s decision-making is generally controlled by senior management. There is acceptance of safe and standard people / working policies.
Open (4): Dorset Council adopts devolution of certain work-related decision-making responsibilities. The organisation is willing to invest in its people to create a variety of skills in its workforce.
Eager (5): Dorset Council adopts high levels of devolved authority. The organisation constantly challenges working practices to pursue innovation and invests significantly in staff development to create a broad skillset.
Project/Programme
Averse (1): Dorset Council prioritises projects / programmes with almost certain outcomes that are supported by close management control and oversight. There is a preference for maintaining and protecting rather than creating or innovating.
Minimal (2): Dorset Council prioritises only the most essential innovations. Decision making is held by senior management with projects / programmes needing to demonstrate clear links to the organisation’s strategic priorities.
Cautious (3): Dorset Council tends to stick to the status quo and innovations are generally avoided unless necessary. Decision making is typically made by senior management with projects and programmes aligned to strategic priorities.
Open (4): Dorset Council pursues innovation when projects / programmes display demonstrable benefits. Decision making may be devolved to local managers, with plans aligned to functional standards.
Eager (5): Dorset Council constantly pursues innovation to achieve the best working practices and “break the mould”. There are high levels of devolved authority with plans largely aligned to organisational governance.
Property
Averse (1): Dorset Council complies with strict policies for purchase, rental, disposal, construction, and refurbishment of property, that ensures it is producing good value for money.
Minimal (2): Dorset Council is recommended to follow strict policies for purchase, rental, disposal, construction, and refurbishment of property that ensures it is producing good value for money.
Cautious (3): Dorset Council can adopt a range of agreed solutions for purchase, rental, disposal, construction and refurbishment of property that ensures it is producing good value for money.
Open (4): Dorset Council can adopt a range of agreed solutions for purchase, rental, disposal, construction and refurbishment of property that ensures it meets organisational needs.
Eager (5): Dorset Council applies dynamic solutions for the purchase, rental, disposal, construction and refurbishment of property that ensures it meets organisational needs.
Reputation
Averse (1): Dorset Council has no appetite for any decisions with a high chance of repercussion to the organisation’s reputation.
Minimal (2): Dorset Council’s appetite for risk taking is limited to those events where there is no chance of any significant repercussion to the organisation’s reputation.
Cautious (3): Dorset Council’s appetite for risk taking is limited to those events where there is little chance of any significant repercussion to the organisation’s reputation.
Open (4): Dorset Council has appetite to take decisions with the potential to expose the organisation to additional scrutiny, but only where appropriate steps are taken to control the risk.
Eager (5): Dorset Council has an appetite to take decisions which are likely to bring
additional Governmental/organisational scrutiny, only where potential benefits outweigh the risks.
Security
Averse (1): Dorset Council has no tolerance for security risks causing loss or damage to its property, assets, information or people with stringent control measures in place.
Minimal (2): Dorset Council aims to minimise loss or damage to property, assets, information or people with significant control measures in place.
Cautious (3): Dorset Council accepts limited security risks to support business need, with industry standard controls in place to protect its property, assets, information or people.
Open (4): Dorset Council accepts some security risks to support business need with tailored controls in place to protect its property, assets, information or people.
Eager (5): Dorset Council accepts security risks to support business need with the minimum level of controls in place to support agile use of its property, assets, information or people.
Technology
Averse (1): Dorset Council generally avoids developments in systems and technology.
Minimal (2): Dorset Council considers development in systems and technology that is deemed vital to protect current operations.
Cautious (3): Dorset Council implements the use of established / mature systems and technology to enhance the organisations performance.
Open (4): Dorset Council welcomes new systems and technologies in the pursuit of improved service delivery and organisational performance.
Eager (5): Dorset Council views new systems and technology as essential for organisational development and service delivery.
Applying Dorset Council’s Risk Appetite Framework
To implement Dorset Council’s Risk Appetite Statement effectively, each Principal Risk area must include clear parameters. These metrics should distinguish between acceptable and unacceptable levels of risk-taking. They must also identify when escalation is needed, in line with the Council’s existing governance structures.