Protection of Property Policy

Overview

Purpose

The purpose of this policy is to set out the responsibilities of the council under section 47 of the Care Act 2014 to protect property of adults with care and support needs being cared for away from home when the individual is unable to do it themselves or make the necessary arrangements. This responsibility extends to all property including pets. This duty is the responsibility of Adult Social Care.

Scope

This policy applies only to:

  • those aged 18 or over and
  • young people in transition to adult care and support
  • people ordinarily resident in the Dorset Council area or present with no settled residence

Underpinning guidance and legislation

The Care Act 2014 and associated guidance and regulation.

This policy must be read in the context of other appliable Dorset Council Adult Care policies.

Author

Izzy de Saeger, Policy Lead

Introduction

As a council, we have a duty under section 47 of the Care Act 2014 to protect property of adults with care and support needs being cared for away from home when the individual is unable to do it themselves or make the necessary arrangements. This responsibility extends to all property including pets. This duty is the responsibility of Adult Social Care.

In these circumstances, we will take reasonable steps to prevent or mitigate the loss of damage to property, where it is considered there is a danger of loss or damage to the moveable property of an adult in Dorset Council’s area.

How we will protect an individual’s property

How we protect an individual’s property will depend on that individual’s circumstances. The following are examples of the actions we might take in certain situations:

  • ensuring that the doors and windows of a property are locked and secured
  • arranging secure storage for items in a shared property that may be at risk of being damaged or stolen
  • making a list of any items removed and arranging storage at a secure location, e.g. within a Dorset Council safe
  • making arrangements to change locks where another individual has access to the property and there is a risk of unauthorised access resulting in damage or theft
  • finding suitable arrangements for the care of any pets. If no local alternative can be found this may include approaching animal welfare charities or placement in licenced boarding accommodation, recovering any reasonable expenses for any action taken

How long will the protection be in place

The protection of property duty lasts until the individual in question returns home, or makes their own arrangements for the protection of their property, or dies, or until there is no other danger of loss or damage to property – whichever happens first.

Recovery of cost

We have the power to recover from an individual any reasonable costs that are incurred, either as a one-off activity or ongoing costs, in protecting property under this duty. We will look to initiate the process to recover cost(s) via the individual or their appointed representative or deputy.  

Data protection

The council are dedicated to protecting your privacy when using our services. For advice about how we use your personal information and protect your privacy please see the council’s website: Data Protection Guide - Dorset Council.

Comments, compliments and complaints

We believe in continuously improving our services, so if you have a comment, compliment or a complaint we would like you to tell us. Anyone who is dissatisfied with the council’s services, or a council decision, or believes that they have been treated unfairly, has the right to make a complaint. If the person remains dissatisfied, they may refer to the Local Government and Social Care Ombudsman.

Review

This policy was last reviewed in 2025. 

The next expected review date is 2027, or earlier if underpinning legislation changes.